Privacy Policy

Last Updated: November 7, 2025

Introduction

Welcome to Narratory. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we handle your information when you use our mobile text-to-speech application.

Your data belongs to you. We only collect the minimum personal information necessary to provide and improve our services.

Data Ownership

You own your data. All content you create, text you convert, and audio files you generate remain your property. We do not claim any ownership rights over your content.

You have full control over your data and can request to download, modify, or delete it at any time. When you delete your account, all your personal data will be permanently removed from our systems.

Information We Collect

We only collect personal information that is necessary to deliver our services to you. We practice data minimization and do not collect any information beyond what is required for the app to function properly.

The personal data we collect includes:

  • Account Information: Your email address and password (securely hashed) to create and manage your account.
  • Subscription Data: Payment information for premium subscriptions, processed securely through third-party payment providers (we do not store your full credit card details).
  • Usage Information: The text you convert to speech and your playback preferences to provide the text-to-speech service and improve voice quality.
  • Device Information: Basic device data (OS version, app version) to ensure compatibility and troubleshoot technical issues.

What we do NOT collect: We do not track your location, access your contacts, read your messages, or collect any personal information unrelated to providing text-to-speech services.

How We Use Your Information

We use your personal information solely to deliver and improve our text-to-speech service. Specifically, we use your data to:

  • Provide text-to-speech conversion and audio playback functionality
  • Manage your account and authenticate your access to the app
  • Process subscription payments and manage billing
  • Sync your preferences and saved content across devices
  • Improve voice quality and app performance
  • Provide customer support and respond to your inquiries
  • Send important service notifications (we will not send marketing emails without your consent)
  • Comply with legal obligations and protect against fraudulent activity

We do not sell your personal data to third parties. We do not use your data for advertising purposes or share it with advertisers.

Data Storage and Security

We take your privacy and security seriously. We implement industry-standard security measures to protect your personal data against unauthorized access, loss, or misuse:

  • All data transmitted between your device and our servers is encrypted using TLS/SSL
  • Your password is securely hashed and never stored in plain text
  • Payment information is processed by PCI-compliant third-party payment processors
  • Our servers and databases use encryption at rest
  • Access to personal data is restricted to authorized personnel only

Local Storage: Text content you convert to speech is processed in real-time and is not permanently stored on our servers unless you explicitly save it to your account. Audio files you download are stored locally on your mobile device and can be deleted at any time through the app.

Third-Party Services

We may share your data with trusted third-party service providers who assist us in operating our app, including:

  • Payment processors for handling subscriptions
  • Cloud hosting providers for data storage
  • Analytics services to understand app usage
  • AI voice technology providers for text-to-speech conversion

These third parties are contractually obligated to keep your data secure and use it only for the purposes we specify.

Your Privacy Rights

You have full control over your personal data. You can exercise the following rights at any time:

  • Access Your Data: Request a copy of all personal data we hold about you
  • Correct Your Data: Update or correct any inaccurate information in your account
  • Delete Your Data: Request deletion of your account and all associated personal data
  • Export Your Data: Download your data in a portable format (data portability)
  • Object to Processing: Object to certain types of data processing
  • Withdraw Consent: Withdraw your consent for data processing at any time

To exercise any of these rights, you can:

We will respond to your request within 30 days. These rights are provided under applicable data protection laws, including GDPR and CCPA where applicable.

Data Retention

We retain your personal data only for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. Specifically:

  • Account data is retained while your account is active
  • Usage data is retained for up to 90 days for service improvement purposes
  • Payment records are retained for 7 years to comply with tax and accounting regulations
  • Customer support communications are retained for up to 2 years

When you delete your account, we will permanently delete or anonymize your personal data within 30 days, except where we are required by law to retain certain information.

Mobile App Permissions

The Narratory mobile app requests only the permissions necessary to function properly:

  • Storage: To save audio files locally on your device for offline playback
  • Network Access: To connect to our servers for text-to-speech conversion and account management

We do not request access to your camera, microphone, contacts, location, or any other sensitive device features unless they are essential for a specific feature you choose to use. You can manage app permissions through your device settings at any time.

Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date. We encourage you to review this privacy policy periodically for any changes.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

support@narratory.co